Question 1

What is PhotoIQ?

Accepted Answer

PhotoIQ is an AI-powered product photography platform that generates professional-quality images in seconds. Unlike generic AI tools, PhotoIQ gives you full creative control through 50+ category-specific presets, custom preset creation via natural language, and personalized AI models that match your brand aesthetic.

Question 2

How does the credit system work?

Accepted Answer

Credits are used for AI generation tasks. Model photoshoots cost 2 credits, product-only photos cost 1 credit, and video generation ranges from 5-15 credits depending on length. Custom AI model creation costs 5 credits. All plans include monthly credit allocations, and unused credits roll over. Enterprise plans have unlimited credits.

Question 3

What image quality can I expect?

Accepted Answer

PhotoIQ generates high-resolution images (up to 4K) that are indistinguishable from professional studio photography. Our AI understands material properties, lighting physics, and product-specific styling to deliver category-aware results. Every preset is professionally designed with proper composition, lighting, and context.

Question 4

How do custom presets work?

Accepted Answer

Simply describe your vision in plain language—like "minimalist studio shot with soft natural lighting and a marble background"—and PhotoIQ's AI builds a custom preset tailored to your exact specifications. You can save and reuse custom presets across your entire product catalog, giving you unlimited creative control without technical knowledge.

Question 5

Can I create AI models that match my brand?

Accepted Answer

Yes. PhotoIQ lets you generate custom AI models of any ethnicity, body type, age, and style. These models remain perfectly consistent across unlimited photoshoots, giving your brand unique, recognizable faces without the cost and scheduling complexity of booking real models.

Question 6

Does PhotoIQ integrate with my ecommerce platform?

Accepted Answer

PhotoIQ integrates seamlessly with Shopify and Magento, allowing you to sync products and automatically update imagery. Professional and Enterprise plans also include API access for custom integrations with your existing workflows, PIM systems, and marketing tools.

Question 7

How is my data protected?

Accepted Answer

We take data security seriously. All images are encrypted in transit and at rest. Your product photos, AI models, and custom presets are private to your organization. We never use your data to train our models or share it with third parties. Enterprise plans include additional security features like SSO, audit logs, and custom data retention policies.

Question 8

Is there a free trial?

Accepted Answer

Yes. Both Starter and Professional plans include a 14-day free trial with full access to all features. No credit card required to start. You can test PhotoIQ with your actual products, create AI models, and explore all presets before committing to a paid plan.

Question 9

What product categories does PhotoIQ support?

Accepted Answer

PhotoIQ has specialized presets and category-aware processing for fashion & apparel, jewelry & accessories, footwear, eyewear, electronics, home goods, furniture, beauty products, and more. Each category has unique presets designed specifically for that product type, with material-aware lighting and styling.

Question 10

Can I process products in bulk?

Accepted Answer

Absolutely. Professional and Enterprise plans include bulk processing capabilities that let you generate photos for hundreds of products simultaneously. Apply the same preset across your entire catalog, or use different presets for different product categories—all with consistent quality and styling.

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